Order Cancellation Policy

Cancellation Process

All cancellation requests must be submitted by email to contact@zeropa.online.

Eligibility for Cancellation

You may request a cancellation only if the digital product has not yet been delivered, accessed, or downloaded.

• Requests submitted within 12 hours of purchase and before delivery will be reviewed and, if eligible, processed.

• Requests submitted after 12 hours may be reviewed on a case-by-case basis; however, approval is not guaranteed.

• Any request made after the product has been delivered or accessed is not eligible for cancellation.

Refunds

If your cancellation request is approved, a full refund will be issued to the original payment method.

Please allow 2–3 business days for the refund to be processed, depending on your payment provider.

No-Change Window

Once a digital order has been processed and delivered, no changes, cancellations, or modifications can be made.

We strongly recommend reviewing your order details carefully before completing your purchase.

Policy Updates

This Cancellation Policy may be updated or modified at any time without prior notice. Continued use of our services constitutes acceptance of the updated policy.